Comparison

    Vaidya OS vs Practo Ray: which clinic software fits your practice?

    Practo Ray is Practo's clinic software, connected to the Practo.com marketplace. Vaidya OS is clinic software built around WhatsApp follow-ups and your own website. Choose Practo Ray if Practo.com bookings or ABDM matter most. Choose Vaidya OS if bringing patients back through your own channels matters most.

    Start free for 14 daysSee Vaidya OS plans

    Last checked against Practo Ray's public pages: 24 September 2026

    The short answer

    Both products run the day-to-day of a clinic: appointments, patient records, prescriptions, billing and reports. The real difference is where your patients come from and how you stay in touch with them.

    Practo Ray is tied to Practo.com, sends SMS reminders and supports ABDM record linking. Vaidya OS has no marketplace and no ABDM integration. It focuses on WhatsApp reminders and follow-ups, QR self check-in and a free website on your own domain.

    What Practo Ray is today

    Practo sells its clinic software as "Ray by Practo", usually called Practo Ray. You may see it described elsewhere as "Practo Manage", but that name does not appear on Practo's own pages. Doctors use Ray through Practo's website and its Practo Pro mobile app.

    Practo also sells separate products that are easy to confuse with Ray: Practo Prime, a paid listing and booking product for clinics and hospitals on Practo.com, and Practo Insta, a system for larger establishments and hospitals. This page compares Vaidya OS with Practo Ray, the clinic software.

    Side-by-side comparison

    Vaidya OSPracto Ray
    AppointmentsPatients book or check in with a QR code or booking link and get a token with an estimated time. Tokens are called in order; there is no slot calendar.Appointment calendar, with confirmation, reminder and follow-up SMS.
    RemindersWhatsApp reminders the day before and on the morning of the visit.SMS reminders, with a set number of free SMS on each plan.
    Follow-upsLists of follow-ups due and overdue, with WhatsApp follow-up reminders to the patient.Follow-up SMS included in both plans.
    Patient recordsSearch by name, phone number or medicine, full visit history, and photos of paper prescriptions attached to a visit.Patient charting and digital records.
    PrescriptionsPrescriptions that download as a PDF with the clinic and doctor details.Prescriptions with pre-filled medicine lists, which Practo describes as "smart prescriptions".
    BillingBilling for visits and services.Billing with taxes and discounts, and online payment collection for a per-transaction fee.
    ReportsDashboard with earnings, a 30-day trend, patient volume, common conditions and no-shows. A weekly recap email on paid plans.Basic or advanced reports, depending on the plan.
    Your websiteA free, SEO-ready website for your clinic on your own domain.A free Practo.com profile.
    Marketplace bookingsNone. Patients reach you through your website, Google profile, WhatsApp and referrals.Integrated with Practo.com. Paid listing through Practo Prime is a separate product.
    ABDMNot integrated.ABDM compliant: link records to a patient's ABHA and register the clinic in the health facility registry.
    Data exportExport your patient list to Excel at any time.Export of contacts, treatments, expenses and appointments, sent by email.
    TeamSeveral doctors with roles, and front-desk staff invites.Up to 50 doctors on the entry plan, unlimited on the higher plan.
    Free trial14 days.7 days.

    Practo Ray details are from Practo Ray's own public pages, listed at the end of this page. Prices are left out; see each product's pricing page.

    Where Practo Ray is the better fit

    • A good share of your new patients book through Practo.com, and you want those bookings in the same calendar as the rest.
    • You need ABDM: linking records to patients' ABHA and registering your clinic in the national health facility registry. Vaidya OS does not do this.
    • You want patients to pay online through the clinic software.
    • You run a larger practice or several practices, and want everything on one established vendor. Practo says Ray has been in use since 2008.
    • Your patients prefer SMS to WhatsApp.

    Where Vaidya OS is the better fit

    • Most of your patients are walk-ins and referrals, not marketplace bookings.
    • Missed follow-ups are costing you patients, and you want reminders to go out on WhatsApp without anyone remembering to send them.
    • You want patients to check themselves in with a QR code and see their token and estimated time.
    • You want your own website on your own domain, not only a profile on a marketplace.
    • You want to see the week at a glance: visits, new and returning patients, follow-ups due and no-shows.

    Who each product is for

    Practo Ray suits

    Clinics whose new patients come through Practo.com, clinics that need ABDM record linking, and larger or multi-practice setups.

    Vaidya OS suits

    Solo doctors and small clinics whose patients are mostly walk-ins and referrals, who lose patients to missed follow-ups, and who want their own website and WhatsApp as the main channel to patients.

    Using both

    The marketplace and the clinic software are separate decisions. Practo says a Practo.com profile is free, so you can keep your listing for discovery and run the clinic on Vaidya OS.

    Switching from Practo Ray: what to plan for

    Getting your data out of Practo Ray

    Practo Ray can export your contacts, treatments, expenses and appointments, sent to an email address. Keep that export safe for reference.

    Bringing patients into Vaidya OS

    There is no automatic import from Practo Ray today. Most clinics start with new visits from a chosen day and add returning patients when they next come in, together with their key history. Your regular patients are in the system within a few months.

    Keeping your Practo listing

    You can keep your Practo.com profile while running the clinic on Vaidya OS. Bookings from Practo.com will not appear in Vaidya OS automatically.

    What changes for your patients

    Reminders come on WhatsApp instead of SMS. Patients get a token in a queue instead of a fixed slot, and there is no self-service cancel or reschedule; they message or call the clinic. You also give up ABDM record linking and Practo.com calendar sync.

    Check your contract

    Practo Ray plans are sold on yearly or multi-year terms, so check when yours ends before you switch.

    Comparison FAQ

    Vaidya OS vs Practo Ray: questions

    Pricing, data, setup, security and switching, answered clearly.

    Practo's own pages call its clinic software "Ray by Practo", or Practo Ray. "Practo Manage" does not appear as a product name on Practo's website. Practo Prime and Practo Insta are separate products.

    Yes. The listing and the clinic software solve different problems. Practo says its Practo.com profile is free, so many clinics keep it for discovery and run the clinic on separate software.

    Practo Ray itself is a subscription. Practo Prime, Practo's separate paid listing product, charges a one-time platform fee the first time a new patient connects with the clinic. Practo does not publish the amount on that page.

    Practo Ray lets you export your data by email. Vaidya OS has no automatic import today, so most clinics start with new visits and add returning patients as they come in.

    No. Vaidya OS does not link records to ABHA or register clinics in the health facility registry. If ABDM matters to your clinic today, Practo Ray supports it.

    Yes. You can export your patient list to Excel at any time from the dashboard.

    Vaidya OS has a 14-day free trial. Practo lists a 7-day free trial for Ray on its plans page.

    Still exploring your options? Read our guides on choosing clinic management software, and on whether your clinic needs clinic software or an EMR.

    Sources, checked 24 September 2026

    Practo, Practo Ray, Practo Prime and Practo Insta are names of Practo Technologies. This page is not affiliated with or endorsed by Practo. If anything here is out of date, please tell us through the contact page and we will correct it.

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